Shipping & Returns
Shipping & Returns
Louiza Jewellery | Shipping & Returns Policy
Last updated 16 Aug 2021
LOUIZA Fine Jewellery offers complimentary free shipping anywhere in the world.
Please note that clients are responsible for any applicable import duties, tariffs or taxes. We cannot be held accountable for delays in delivery, including customs clearance. Please contact us if the shipping country is not listed.
Each LOUIZA jewel goes through inspection for quality control before sending. We encourage you to inspect your package immediately upon receipt. Should you receive an item you believe to be damaged, please contact: contact@louizajewellery.com
We will let you know right away if a rush option and overnight shipping is available for that specific style. Please note that there will be surcharge for rush items and overnight shipping options.
At LOUIZA, we are committed to upholding the highest standards of quality and craftsmanship so that you will enjoy your jewellery for many years to come. Each of our pieces are handcrafted by highly skilled goldsmiths in Italy, who are very passionate about what they do. We strive to source the highest quality precious stones and materials. Most pieces are made-to-order, specifically for you!